Who at DWP thought it was OK to propose that deaf people could only make a claim by telephone?

Benefit tales

A minor little campaign victory achieved at NDCS the other week: the Department for Work and Pensions (DWP) accepted that deaf people should not be forced to use the phone to make a claim for the new Personal Independence Payment (PIP) benefit.

Usually, I do a little jig and get the Bucks Fizz out when a campaign victory has been achieved. But this was a very small, unsettling one and which left an unpleasant taste in the mouth.

How come? Because the only real concession is that deaf people have been given a postal address that they can write to to ask for a paper form instead.

And why is it an unsettling one? Because it was such a small issue that should absolutely never have been an issue at all. And because it’s revealed some rather interesting things about how the Department for Work and Pensions, which has responsibility…

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About thepositivevoice

We originally set out to advocate and campaign for and on behalf of people living with HIV in Greater Manchester. But we chose to slightly change our name by adding beyond. Therefore our name is Greater Manchester & Beyond of People Living With HIV & AIDS. Cause there are many issues that affects people living with HIV we now look ate other health and social care issues that will affect people living with HIV in their everyday lives. For the purpose of this site we have chosen a strap-line name hence our user name here - this is of course "thepositivevoice". The reason for this is often the issues that affect us can be quite daunting and discriminatory to our very existence. So whatever negative we hear and see - we endeavour to turn that into a positive. There are many examples where a negative has turned into a positive and one of those example is the term "Queer" - well that is also quite interesting as some people in the lesbian and gay community don't like that very word - some have decided to own it. Therefore any person that calls another person (the example here) queer - some gay people will reply yes we are. As time moves on and I as the author of this blog - information will be never-ending. So watch this space.
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